Debugging

We may ask you to help debugging an issue. In this article we’ll walk you through the process of debugging.

To turn on WordPress’ debug mode, please add the following 2 lines of code to your wp-config.php file, right before it says /* That's all, stop editing! Happy blogging. */

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

Now, please try to reproduce the issue you’ve reported. This should create a file called debug.log in your wp-content folder. Please send over the content of that file.

Don’t forget to remove these lines of code after testing/debugging.

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